Sharpline Solutions During the Coronavirus Outbreak
March 17, 2020. Sharpline Solutions wanted to make a statement about the Coronavirus situation. As we all know, many institutions and businesses closed in recent days. Life will change for some weeks, if not longer.
The impact this historic situation will have on businesses is significant. Our group of professionals is prepared to serve your business in any way possible in the weeks ahead.
In an email to our entire team over the weekend, Bryon Palitto stated, in part: “We care! The 5-way win demands that we each take responsibility for making sure every entity in every transaction that we are a part of is cared for. Our core ideology is as important as ever in light of the current situation with COVID-19… We care about our customers and want to assist them all during this challenging time. They need their technology now as much or more than ever. We want to serve them to the best of our ability – safely! ”
Our team is ready to help. As an IT company, each of our team members are equipped to be productive from the office, from home, from virtually anywhere. We see it as our responsibility to help keep your systems up and running. We realize that this situation may cause some to want to use more advanced technology. We can help. We also realize that all this must be done while keeping a big focus on security.
On that note, we must all remain on high alert when it comes to security. Cybercriminals will try to take advantage of a bad situation and make it worse. A case in point is that Bloomberg is reporting that “The U.S. Health and Human Services Department suffered a cyber-attack on its computer system, part of what people familiar with the incident called a campaign of disruption and disinformation that was aimed at undermining the response to the coronavirus pandemic and may have been the work of a foreign actor” (https://www.bloomberg.com/news/articles/2020-03-16/u-s-health-agency-suffers-cyber-attack-during-covid-19-response). We cannot stress enough that we all must remain vigilant.
Some of our clients are no longer permitting vendors to access their facilities. We understand these decisions and will pursue more remote opportunities to support your business. Also, after hours’ on-location work may be possible, too.
It is not our role to comment on the specifics of the COVID-19 Outbreak. There are many helpful resources that are being updated. CDC is a good place to start: https://www.cdc.gov/coronavirus/2019-ncov/index.html
We care about our customers and their families. We care about our team members, partners, vendors and their families. We also care about our community. We will be praying for you and we have faith we will get through this. In the meantime, we are committed to helping in any way we can.
Please let us know how we can help.